Booking Policy

These policies are there to employ fair booking procedures and to ensure that your seats are booked. Here’s everything you need to know about booking a trekking trip with us: Booking Policy rules.

1. Unless specified otherwise, trekking and expedition packages will be in USD.
2. To process a booking, we require a non-refundable deposit of 30% of the total cost of the trek (per individual). Reservations are not processed without the deposit.
3. We accept payment via credit/debit cards and bank transfers. Payment may be made as a whole or in part, up to the total cost of the trek or expedition, upon your arrival in Nepal or in Kathmandu before the commencement of your trek or expedition. The total cost of the trek or expedition may be paid during booking.
4. No refunds will be processed for portions of the trek or expedition that are not utilized if you choose to exit the trek or expedition.
5. For the safety of the trekking group, our trekking leader or guide may remove participants from the group for illegal or unsafe activities or serious disruptions to the trek or expedition.
6. Some situations will impact the itinerary that we have no control over. Examples are cancellations of flights, severe weather, heavy snowfalls, landslides, road blockages, and restrictions set by the government. We will do our best to accommodate a new, viable, and safe itinerary. However, the cost of these unforeseen events will be incurred by the client and include meals and lodging.

Cancellation Policy

The money paid to the firm will not be reimbursed after the trip has started since the company is not liable for the client’s choice to withdraw or terminate the excursion. If the client does not use any of the services featured in the itinerary or journey, including lodging, touring, food, transport, etc., no reimbursements or carryovers will be given for what was not used during the trip.

A few of the stated criteria may vary since the firm will use its discretion when determining the terms for the reimbursements. The firm reserves the right to terminate any trips that clients have scheduled before a formal agreement is signed or the trip is assured to go ahead.

If the Trip is Canceled Because of  Hill Sherpa Trekking (by us) 100% refundable your full payments, But if the trip is cancelled because of you (clients), here’s detailed info based on the time you decide to cancel the trip:

• If the trip is cancelled before one year of the scheduled start, 35% of the total payment will not be reimbursed.
• If the trip is cancelled before 9 months of the scheduled start, 45% of the total payment will not be reimbursed.
• If the trip is cancelled before 6 months of the scheduled start, 60% of the total payment will not be reimbursed.
• If the trip is cancelled before 3 months of the scheduled start, 75% of the total payment will not be reimbursed.
• If the trip is cancelled before 1 month of the scheduled start, 90% of the total payment will not be reimbursed.
• 100% of the total payment made will be withheld if you cancel the trip 15 days before the scheduled trip.

Medical Report

Before leaving for the journey, we will need a legally documented medical report from an accredited medical facility. We must have confidence in the trekker’s well-being and overall health. Any medical illnesses or difficulties must be disclosed to the company at the commencement of the booking.

The participant’s healthcare and evacuation costs will not be covered by the firm, and it will not be held liable for any accidents. As a result, before scheduling a trip with us, we ask that our clients see their physicians for a comprehensive examination and immunization. A customer may also ask the company for extra services based on the duration of their journey if needed.